Digital marketing for business growth is an umbrella term
for strategies that use online marketing to grow your business. People are
spending more time on digital devices than ever before, so businesses have to
be present as well. If you’re not using digital marketing strategies to grow
your business and reach new customers, you're missing out on a major opportunity.
In this blog post, Digital Marketing Consultant Ferhan Patel explains why
digital marketing is so important for business growth and detailed examples of
how it works in practice.
What is digital marketing?
Digital marketing is any strategy that uses digital channels
(e.g. email, websites, social media, and mobile apps) to reach and interact
with potential customers. Digital marketing channels enable companies to build
and maintain a relationship with customers through a variety of channels. The
strategy behind which channels a business uses is called the “marketing mix.”
This is the recipe for a successful digital marketing plan with the right blend
of resources and strategies.
Why is digital marketing important for business growth?
Digital marketing has grown leaps and bounds in recent
years. In the last few years, nearly two-thirds of marketers used at least one
digital marketing channel, and more than half used more than five channels.
That’s why it’s important to understand the benefits that come with digital
marketing so you can make informed decisions on the best channels to use. Here,
Canadian entrepreneur Ferhan Patel shares some of the most important benefits
of digital marketing for your business:
- Recruits New Customers - New customers are your most
important asset. They are the ones who are going to buy your products and
services and are also the ones who can drive your revenue. In order to attract
and retain new customers, your marketing strategy needs to go beyond just
providing information about your company—it needs to engage users. That’s where
digital marketing comes in. It helps you attract new customers by offering them
quality content, interesting products, and functional services that help solve
their problems or fulfill their needs.
- Increases Revenue -
Companies with a strong digital marketing strategy see an average revenue
increase of 12.5% compared to companies with a weak digital strategy. That’s
because digital marketing enables you to connect with your audience in new ways
and find new ways to expand your business. It also lets you build a
relationship with your customers—offering them excellent customer service,
solving their problems, and giving them useful information—which helps
strengthen their loyalty to your brand.
- Engages and Inspires Your Team - Successful digital
marketing requires an investment of both time and resources. It’s hard to
manage, monitor, and optimize all channels at the same time, so it’s important
to collaborate with your team members and determine who needs to be assigned to
which channels. Having a strong digital marketing strategy will help everyone
on your team understand their role and feel a sense of purpose, which can lead
to increased productivity and morale.
The 3 benefits of digital marketing for your business
Now that Ferhan Patel covered the why and how of digital
marketing, let’s take a look at the top benefits of using a digital marketing
strategy for your business:
- Better Connects
with Customers - With a digital marketing strategy, you can connect with your
audience in new, more effective ways. With email, you can offer customers a
more personalized experience by allowing them to reply to your emails and get
updates when you publish new content. Online ads give your business the
opportunity to be found in relevant places where your target audience is likely
to see them. - Maximizes ROI with Measurement
- Digital marketing tools help you measure the impact of
your strategy. This can help you determine the return on investment (ROI) of
your efforts by analyzing data such as click-through rates, time spent on page,
and even the path your visitors take on their way to buying something in your
store. - Builds Relationships with Customers
- Digital marketing helps you form relationships with your
customers by providing high-quality content, solving their problems, and
providing useful information. This can create an emotional connection with your
audience that can be difficult to achieve with other marketing channels.
How Digital Marketing Drives Growth in Business
Since digital marketing enables you to build relationships
with your customers and engage them in new ways, it can be a powerful tool for
driving business growth. Below, Product Strategist Ferhan Patel takes a closer
look at how digital marketing can help you grow your business by driving more
revenue and acquiring new customers.
- Drives More Revenue - One of the most common ways that
companies use digital marketing for business growth is by increasing the amount
people spend. With this strategy, businesses use emails, online ads, and other
digital channels to direct customers to purchase products from their site or
app. In order to do this, companies need to understand their customers’ needs
and provide them with solutions that meet those needs. That’s where digital
marketing comes in.
- Acquires New
Customers - Another powerful benefit of digital marketing is the ability to
acquire new customers through word-of-mouth marketing. This can happen when you
interact with your existing customers in new ways, like with a valuable digital
offer or a sense of empowerment through a customer support program.
Conclusion
Digital marketing is an important part of any business
strategy, but it’s especially important for B2B companies. Digital channels can
help you build a relationship with customers and drive revenue through sales,
while also enabling peer-to-peer marketing and expanding your brand’s presence.
This can have a huge impact on your business, so it’s important to make sure
you’re doing it right.
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